I have had trouble with the old sprinkler valves in my yard. You sent John out and he had to dig quite a bit around each valve to replace them due to the piping. It was still a bit muddy from the recent rain and I was worried how my yard would look when he was done. I was surprised when he showed me where he had worked! My yard looked great when he was done and I haven’t had any problems with the new valves.
Thank you for your prompt attention to the service issues in my garden. Silvino was very courteous and did a wonderful job repairing my irrigation without damaging any of the plantings.
Your service technician, Steve, added some heads in a new bed and extended risers in another bed. He did a great job; he was thorough and did an excellent job cleaning up. I will recommend Irri-Tech to all my friends.
We had Irri-Tech do a Spring Check-out last week. After the technicians went through my irrigation they showed me some problems that needed to be addressed. I really appreciated him showing me what needed to be done and letting me know about how long it would take before he made the changes and repairs. No more dry spots and our landscaping looks great!
Silvino came to our house to “cap off” our existing irrigation in the backyard before our pool was installed. When the pool construction was finally finished, you sent Silvino back out to re-install new irrigation for the landscaping around the new pool deck. Thank you for sending the same service tech both times. He knew what to do from the previous trip so the job was done quickly and professionally. Excellent!!
Once again, I find that I need to write you and applaud your superior performance on the installation of the irrigation system at Frisco Bridges. In particular, I would like to single out the work of Dennis Galloway and his crew for their outstanding effort. It took us five days to walk the system and develop the punch list that consisted of a relatively few minor items, much of which had been damaged by other subcontractors on the site. Please remember how professionally Dennis represented Irri*Tech Corporation on his next performance review.
You are to be commended for surrounding yourself with such capable people.
Now that the Ranger Ballpark project is almost complete, I want to write to tell you how much I was impressed with your project superintendent, Leslie “Wimpy” Kemp. This is the second major project on which I have worked with Wimpy, and his thoroughness and attention to detail was excellent. As you know, there were several contractors working simultaneously on the site to complete the project prior to the first ball game and this atmosphere certainly lent itself to potential subcontractor conflicts. Had it not been for the full cooperation from all subcontractors involved (Irri*Tech/Wimpy), the successful completion would not have been achieved. I trust you will acknowledge Wimpy’s value to Irri*Tech Corporation on his next employee review.
On behalf of Austin Commercial I would like to thank you for your great work on the Belo Garden project that you recently completed with us. lrri-Tech worked very closely with our superintendent to schedule the irrigation installation on a very difficult project in downtown Dallas. Your superintendent Leslie Kemp was very helpful in maintaining the project schedule and has been very responsive to any follow up warranty issues with Austin, the Owner, and the City of Dallas. This is the second significant landscape project that Austin and lrri-Tech have constructed. The first being the UTD Campus Landscape Enhancement project which also was a great success.
Thank you for your contribution to Austin’s success on these projects and we look forward to continuing to work with you on future projects.
Having just observed the test of the irrigation system that you have designed and installed, I must say that it performed well above my expectations. I was mostly impressed with the amount of coverage that was achieved along with the control of spray that was being distributed. I feel that everyone present at the test was very pleased.
Your team did an outstanding job given the restraints and pressure that were put on you to design and install a system with very specific covenants. I think this system should be a model for future, like situations where high speed traffic exist within an irrigation area. I know of no situation where the safety of others was such a major concern or the issues of liability were foremost.
If you are able to install the remainder of the system as well as was done on the test site, we should have no problems. It is one of the best systems I have ever seen.
Thanks for a job well done. Please pass on to your people this thanks, especially Curly and your design team.